Customer vocation support. It is not just dealing with customers, suppliers, we want to help them and that our customers are aware of it.
Customer satisfaction. Let us do what we would like to do with us as customers.
The customer is the center of the business.
Customer proximity. If we appreciate sociability, we must be social, close, having immediate feedback to the client.
Action orientation. "Troubleshooter."
• With regard to customers and suppliers. Perceive the needs of customers, hear their complaints and respond to its demands, within a maximum period of 24 or 48 hours.
• With regard to the company. Before communicating the problem, see how you can solve, think about it, along with possible solutions.
With regard to our products / services
Innovation. It is the foundation of our business.
Quality and reliability in the product and service. We have a good product, therefore we must trust in him, believe in him, and give that image to our customers. We have a technical service that gives value to our products.
With regard to our environment
Help provide a more productive agriculture and less polluting.
Provide new ideas and new agricultural technologies.
Create wealth in our environment.
The company will pursue the correct use of consumption to environmental protection.
With regard to our attitude at work
Human resource is the organization. You are part of the organization; we are the image of the company abroad.
Continuous search for improvement. We always have to do a good job, but the difference is when every day we wonder if we could improve doing things differently.
Participation and suggestions firstly.
Education can not be interrupted.Our education and correction of speech, dress and behavior are crucial for us.
Work autonomy and complementarity in other areas if necessary.
Privilege the values and the workers who are willing to "dirty their hands working, engaging".
Honesty and Integrity to the company, colleagues, customers and suppliers.
Cleanliness, order, morale and discipline at work.
Consistent resource management. Ask us and review what it costs to make our work in economic terms, and propose to the company how to get the results at lower costs.